Privacy Policy
1. Introduction
We care about your personal data and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect the personal information you provide through our website. This policy applies to all activities on the servetek.com website.
2. Purpose and Legal Basis
We process personal data only when there is a valid legal basis. The most common bases are your consent, contractual necessity, legal obligation, or our legitimate interest—for example, ensuring a functional and secure website.
The purposes may include communicating with you, sending newsletters (with your consent), analytics and statistics, improving our services, operating website features, and protecting against fraud and unauthorized access.
3. Personal Data We Collect
We may collect information you provide voluntarily, such as your name and email address via contact forms or newsletter subscriptions.
We also automatically collect technical information when you visit the website, such as IP address, browser type, device type, and information on how you use the site.
If you voluntarily share other information, for example through feedback or comments, we will also process that data.
4. Cookies and Similar Technologies
We use cookies and similar technologies to improve your experience, analyze traffic, save your preferences, and, if necessary, provide marketing. You can block or delete cookies through your browser settings. Some features may be affected if you choose to disable cookies.
5. Sharing of Personal Data
We share personal data only when necessary. We may also disclose information to authorities if required by law.
6. Data Retention
We retain personal data only as long as necessary for the purpose or as required by law. Once the data is no longer needed, it is securely deleted or anonymized.
7. Your Rights
You have the right to access the personal data we hold about you. You can request correction, deletion, or restriction of processing. You also have the right to object to certain processing and to receive your data in a machine-readable format (data portability). If our processing is based on your consent, you can withdraw it at any time.
To exercise your rights, please contact us using the details below. You also have the right to file a complaint with the Swedish Authority for Privacy Protection (IMY) if you believe we have handled your data incorrectly.
8. Security
We protect your personal data through technical and organizational measures, such as encryption, restricted access, and regular security audits.
9. Changes to This Policy
We may update this Privacy Policy when necessary, for example if laws change or our business operations evolve. The latest version is always published on our website.
10. Contact
If you have questions about this Privacy Policy or how we process your personal data, please contact us at: info@servetek.com
Cookies
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They are used to ensure the website functions properly, improve user experience, and sometimes for marketing purposes. Cookies can be temporary (session cookies), which are deleted when you close your browser, or permanent cookies, which are stored for a set period or until you delete them.
2. How We Use Cookies
We use cookies for several purposes:
Necessary cookies: Enable basic website functions, such as navigation and access to secure areas. The site will not function properly without these.
Functional cookies: Allow us to save your settings and preferences, e.g., language or login details.
Analytics and statistics cookies: Help us understand how visitors use the site, allowing us to improve features and content.
Marketing cookies: Sometimes used to display relevant ads based on your behavior on our or other websites. These are often placed by third parties, such as Google or social media platforms.
3. Third-Party Cookies
We may use services from external providers, such as Google Analytics, to analyze website traffic and user behavior. These providers may place cookies on your device to collect statistics and occasionally for marketing purposes. We do not control these cookies directly, but we ensure that their use complies with applicable laws.
4. Your Choices and Control
When you visit our website, you will be informed about cookies and can choose to accept or reject certain categories. You can also:
- Block cookies entirely or partially through your browser settings
- Delete cookies already stored on your device
- Set your browser to alert you whenever a cookie is about to be saved
Please note that blocking necessary cookies may cause some website functions to stop working.
5. Storage Duration
Cookies are stored for different periods depending on their purpose. Session cookies are automatically deleted when you close your browser. Permanent cookies remain until they expire or until you delete them.
6. Changes to This Cookie Policy
We may update this cookie policy when necessary, for example if we start using new types of cookies or if legislation changes. The latest version is always published on our website.
7. Contact
If you have any questions about our use of cookies, please contact us at: info@servetek.com